Question 1

How is the fair offer on my car determined?

Accepted Answer

Your car is presented to our network of certified buyers who bid independently. Because multiple parties compete, a market-based price is established. We do not set the price ourselves, the market does that for you.

Question 2

Why is a bidding system fairer than a fixed offer?

Accepted Answer

With a fixed offer, a single party determines the price. With our system, multiple buyers bid, driving the price up to the actual market value. That is more transparent and fairer for you as a seller.

Question 3

How do I know the bids are market-based?

Accepted Answer

You can compare all received bids side by side. Additionally, you can check online price estimates as an extra reference. Because buyers bid independently, the result reflects current market demand.

Question 4

Will I get a fair offer for a car with damage or high mileage?

Accepted Answer

Yes. Buyers in our network specialise in different types of vehicles, including cars with damage or high mileage. Be honest about the condition of your car so the bids are realistic.

Question 5

Can the bid change after the inspection?

Accepted Answer

A bid can only change if the car differs significantly from the stated condition. This is always communicated to you in advance with a clear explanation. No surprises afterwards.

Question 6

Who are the buyers in the network?

Accepted Answer

Our network consists of verified car dealerships, dealers and certified buyers throughout the Netherlands. Every buyer is vetted by us before they are allowed to bid.

Question 7

Can I see all the bids?

Accepted Answer

Yes, transparency is the foundation of our service. You can view all received bids side by side, so you can make a well-informed decision. There are no hidden costs or conditions.

Question 8

Am I obligated to accept a bid?

Accepted Answer

No, you are not committed to anything. If none of the bids suit you, you can walk away at no cost. You are always in control.

Question 9

How long do the bids remain valid?

Accepted Answer

Bids are typically valid for several days, giving you plenty of time to compare and decide. The exact validity period is displayed with each bid.

Question 10

Is my data handled securely?

Accepted Answer

Yes, your personal data is only shared with buyers who place a bid. We comply with all privacy legislation and your data is never used for other purposes.

Question 11

How does pickup work after I accept a bid?

Accepted Answer

The buyer contacts you to arrange a pickup time that suits you. A driver collects your car from your home, so you do not have to worry about a thing.

Question 12

When do I receive my payment?

Accepted Answer

You receive your payment immediately upon pickup of your car. There is no waiting time. The payment is handled securely and transparently.

Question 13

Do I need to arrange anything for the handover?

Accepted Answer

Make sure you have the registration certificate, a valid ID and any spare keys ready. The rest of the paperwork, from registration transfer to liability release, is fully handled for you.

Question 14

Can I cancel the sale at any time?

Accepted Answer

Yes, you can decide to stop the sale at any moment. There are no costs involved. We believe trust can only exist when you feel no obligation.

Question 15

Which cars can I offer?

Accepted Answer

We accept virtually all passenger cars, regardless of brand, age or condition. From small city cars to SUVs, including cars with damage or high mileage.

Frequently asked questions

Fair offer and pricing

The buyer network and transparency

Pickup and payment

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